​

Credit/Debit Card and Paypal

Credit/debit card payments are securely processed by and currency conversion is automatic so payments may be made from most countries and bank accounts worldwide. All transactions are performed over maximum security SSL encryption and your card/bank details are not stored or made available to me in any way. Contact me if you want to pay by cheque or bank transfer.

 

Delivery

I normally deliver by Royal Mail/Parcelforce and I try and send artwork out the same day when possible. Please contact me if you want me to deliver overseas or have any queries, or if you wish to discuss alternative delivery arrangements.

Cancellation/Refunds

You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to chris@pendleton.co.uk - cancellations must be received in writing (email). Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. paypal refund, cheque etc.).

 

Customer Service

Call on 07895058431 or email  chris@pendleton.co.uk - I always try to respond promptly!